Embark on an exciting journey into the Continuing Professional Development world of ‘Outstanding Customer Service’ for childcare and travel! As a Fly Nanny Chaperone, you’ll master the essentials of delivering exceptional service, ensuring families feel supported and cared for every step of the way.
Let’s begin this journey together to create unforgettable experiences with professionalism and heart!
Our course will begin with an introduction to fundamental principles such as effective communication, responsiveness, and problem-solving. You’ll learn to identify and adapt to family expectations and personalised needs, crucial for building lasting positive relationships.
We will also guide you through handling challenging situations with confidence. Additionally, you will explore insightful case studies, share valuable lessons and discover the power of CRM to strengthen communications and relationships.
Throughout the session, there will be opportunities for thriving engagement and interactive discussions. Enjoy lunch and a coffee break as you connect with fellow participants and share experiences.
Our experienced trainer, Omar and your director, Sharon, at Flying Tots, will lead you through the course, providing further information and ongoing support.
We look forward to seeing you for the course Sunday, 14th September, from 10:00–16:00 at the Springfield Suite at the DoubleTree Hilton, Ealing, London.
Thank you for choosing Flying Tots! We can’t wait to embark on this journey of learning and growth with you.
Our Missed Course Date Policy is available here.
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