Outstanding Customer Service

OUTSTANDING CUSTOMER SERVICE TRAINING AT FLYING TOTS

Embark on an exciting journey into the world of ‘Outstanding Customer Service’ for childcare and travel! As a Fly Nanny Chaperone, you’ll master the essentials of delivering exceptional service, ensuring families feel supported and cared for every step of the way.

Let’s begin this journey together to create unforgettable experiences with professionalism and heart!

Our course will begin with an introduction to fundamental principles such as effective communication, responsiveness, and problem-solving. You’ll learn to identify and adapt to family expectations and personalised needs, crucial for building lasting positive relationships.

We will also guide you through handling challenging situations with confidence. Additionally, you will explore insightful case studies, share valuable lessons and discover the power of CRM to strengthen communications and relationships.

Throughout the 5-hour session, there will be opportunities for thriving engagement and interactive discussions. Enjoy lunch and a coffee break as you connect with fellow participants and share experiences.

Our experienced trainer, Omar and your director, Sharon, at Flying Tots, will lead you through the course, providing further information and ongoing support.

We look forward to seeing you for the course. Details of your specific course date will be sent to you afterwards.

Thank you for choosing Flying Tots! We can’t wait to embark on this journey of learning and growth with you.

Full course details and terms and conditions can be found here OUTSTANDING CUSTOMER SERVICE TRAINING AT FLYING TOTS – Flying Tots