Embark on an exciting journey into the world of ‘Outstanding Customer Service’ for childcare and travel! As a Fly Nanny Chaperone, you’ll master the essentials of delivering exceptional service, ensuring families feel supported and cared for every step of the way.
Let’s begin this journey together to create unforgettable experiences with professionalism and heart!
Our course will begin with an introduction to fundamental principles such as effective communication, responsiveness, and problem-solving. You’ll learn to identify and adapt to family expectations and personalized needs, which are crucial for building lasting positive relationships.
We will also guide you through handling challenging situations with confidence. Additionally, you will explore insightful case studies, share valuable lessons and discover the power of CRM to strengthen communications and relationships.
Throughout the 5-hour session, there will be opportunities for thriving engagement and interactive discussions. Enjoy lunch and a coffee break as you connect with fellow participants and share experiences.
Our experienced trainer, Omar and your director, Sharon, at Flying Tots, will lead you through the course, providing further information and ongoing support.
“We look forward to welcoming you to the course. Details of your specific course date will be shared with you shortly.”
Thank you for choosing Flying Tots! We can’t wait to embark on this journey of learning and growth with you.
Price: £110
“Outstanding Customer Service” for Nannies and Chaperones
Venue: TBC
Attire: Smart Casual, no jeans
Registration and Enrollment:
- Candidates must register for the course in advance and pay any associated fees to secure a spot. Course fees are non-refundable unless Flying Tots cancel the course.
- Participants will receive course materials as part of their enrollment, either in print or digital format.
- Candidates must attend on time and actively participate in the course.
- Certificates of completion will be awarded to those who attend the whole course.
Health and Safety:
- Participants must adhere to any health and safety guidelines at the venue provided during the course.
Privacy and Data Protection:
Flying Tots respects candidates’ privacy and handles personal data under applicable laws. Personal information collected during registration is used for course administration and communication only.
Intellectual Property:
Course materials provided by Flying Tots are protected by copyright and may not be reproduced or distributed without permission. Participants may not use course materials for commercial purposes.
Liability:
Candidates attend the course and use course information at their own risk.
Course Changes:
Flying Tots reserves the right to modify the course content, schedule, or instructors. Changes will be communicated to participants in advance whenever possible.
Cancellation and Refunds:
If a candidate needs to cancel, they must notify Flying Tots in writing within three days prior to the training date and may be subject to fees.
Disputes and Complaints:
Any disputes or complaints regarding the course should be addressed to Flying Tots as soon as possible. Flying Tots will work to resolve issues in a timely manner.